Most of our product to be delivered within 10 to 15 minutes by eMail
FAQ
General FAQ
- How long will it take my key to arrive?
- I didn’t get my key. What should I do?
- What’s your refund policy?
How long will it take my key to arrive?
I didn’t get my key. What should I do?
Sometimes the email about your key can get caught in your spam folder. Please check both your spam folder and your promotions inbox (if you have one) for your email.
Or please email us - sales@codekie.com, we will assist you.
What’s your refund policy?
You can learn more about our refund policy and submit a refund request here.
Payment
- What payment methods do you accept?
- Is it secure?
- Which currencies do you accept?
- Where is my refund?
What payment methods do you accept?
We accept the following credit cards: MasterCard, Visa, American Express. We also accept payment by PayPal. If you decide to use Paypal, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.
Is it secure?
Yes. We are a trusted partner of PayPal, Mastercard, and Visa. We use the latest security technologies to ensure your information is safe and secure.
Which currencies do you accept?
Prices are displayed on our site in all major currencies including GBP, USD, EUR, AUD etc. However, you will be billed in USD.
Where is my refund?
We’ll contact you by email to let you know when your refund has been processed but your bank may take several days to process the payment back into your account. With that said, please allow up to 5 to 7 working days for the refund process.